• What to expect on your first visit?
• Do I need to be referred by my doctor?
• Does my insurance cover my treatment?
• How much do services cost?
• What should I wear to my appointment?
• How long should I expect my therapy treatment to take?
• How long will it take for my injury to heal?

What to expect on your first visit?

Our job begins well before you arrive at your first appointment. From gathering referral information, verifying insurance coverage, to convenient scheduling, our staff covers the bases prior to your first visit to ensure a gratifying first visit. Upon arrival, the athlete goes through a brief check-in process followed by an initial evaluation. Information gathered includes your specific injury in order to develop an individualized plan of care.

Do I need to be referred by my doctor?

Yes. Although New Hampshire is a direct access state, we require a referral from your physician in order to treat you at one of our facilities.

Does my insurance cover my treatment?

Yes, most insurance plans cover treatment; however, if you are unsure about your insurance our administrative staff will gladly assist you with any questions you may have. We are participating providers with most direct insurance companies. For more information about insurance coverage, please contact us directly.

How much do services cost?

Treatment is usually covered by your health insurance, but coverage varies depending on your individual plan. The patient is usually responsible for an out-of-pocket expense that generally includes co-payment and/or coinsurance. These charges vary so it is best to contact your insurance company prior to receiving therapy. In addition, our administrative staff will gladly assist you with any questions you may have. For more information about the cost of therapy, please contact us directly.

What should I wear to my appointment?

We strive to keep people comfortable - most people are able to wear street clothes to their appointments. However, due to the hands-on nature of your appointment, it is best to wear loose fitting clothing such as t-shirt and shorts or sweatpants. In some cases you may be asked to put on a hospital gown in order to access the area of treatment.

How long should I expect my therapy treatment to take?

The first treatment generally takes longer because we are gathering information about you that will help us treat you effectively and efficiently. This first evaluation usually takes one hour. Generally, follow-up treatments take between 30 and 60 minutes in length depending on individual need.

How long will it take for my injury to heal?

Just like every person is different, so are injuries. It is best to ask this question directly to your therapist as they have gathered information to make those assessments.

Do you have a question that is not answered above? You can submit a question and we will do our best to add it to the FAQ page.